Returns & Replacements
We understand that sometimes you may need to return or replace a product, and we are here to help make that process as smooth as possible. Our goal is to ensure your complete satisfaction with every purchase. Please read the following guidelines to understand our returns and replacements policy.
Return Policy
If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a full refund or exchange. The product must be in its original condition, unused, and in its original packaging. To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to send the item back to us. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.
Replacement Policy
If you receive a defective or damaged product, or if we sent you the wrong item, we will gladly replace it at no additional cost. Please contact our customer service team within 7 days of receiving the product, and provide details and any necessary photos of the issue. We will arrange for a replacement to be sent to you as quickly as possible. If a replacement is not available, we will offer you a full refund or store credit.
We strive to process all returns and replacements promptly, ensuring a hassle-free experience for our customers. Your satisfaction is our top priority, and we are committed to providing you with high-quality products and exceptional service. If you have any questions or concerns about our returns and replacements policy, please do not hesitate to contact us.